Booking cancellation windows, refund eligibility, and processing timelines.
1. Cancellations
Bookings may be canceled up to 24 hours before the scheduled time without penalty. Cancellations inside that window may forfeit any deposit.
2. Refunds
Refunds are subject to service type and are not guaranteed for completed digital services.
3. Non-Refundable Services
- Completed work and delivered deliverables
- Custom AI-generated outputs
- Consulting time already rendered
4. Processing Time
Approved refunds may take 7-14 business days to process depending on payment method and issuing bank.
5. How to Request
Refund requests: email info@aimtechai.com with your booking reference and reason.