SRE at Google scale is different from SRE at startup scale. The practices scale down; the full structure does not.
SLOs First
Define service level objectives for critical services. Error budget. Alert on burn rate.
Runbooks
Every alert has a runbook. Unbooked alerts are cleanup items.
Post-Mortems
Blameless. Action items. Tracked. Culture change more than process.
Toil Budget
Cap manual ops work at 50% of SRE time. Force automation of the rest.
Who This Is For
- Platform and SRE teams owning reliability
- Engineering leaders establishing DevOps culture
- Teams shipping faster than their pipeline can safely support
Common Mistakes
- Buying DevOps tools without changing culture
- Treating SLOs as KPIs instead of decision tools
- Automating what should be eliminated
Business Impact
- Deploy frequency measured in hours, not sprints
- Change failure rate under 5% at full velocity
- Engineer time reclaimed from manual ops
Frequently Asked Questions
SRE vs DevOps?
Overlapping. SRE is opinionated implementation. DevOps is a broader philosophy.
Dedicated SRE team?
At scale. Before then, engineers practice SRE skills in a DevOps culture.
Google SRE book?
Read it. Adapt it. Don't copy blindly.
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